TerraBotanica operates with clarity, professionalism, and purpose.
If you need to contact us regarding an order, a release, or a professional enquiry, please use the appropriate channel below to ensure a timely and accurate response.
For questions relating to:
Existing orders
Shipping and delivery
Product documentation
Account or release enquiries
Email: support@tbplants.com
We operate during standard UK business hours and aims to respond promptly and professionally to all enquiries.
Our Approach to Communication
We value clear, accurate communication and operate without automated scripts or generic responses. Every enquiry is reviewed with care, and responses are provided based on verified information.